Free shipping in Italy and Europe for orders over €100.
We deliver worldwide with DHL. Estimated delivery times from the order date:
- Italy: 3-5 business days
- Europe: 3-7 business days
- Rest of the world: 3-7 business days
You will receive the tracking number as soon as the rug leaves our showroom in Milan.
For orders under €100 or international destinations, shipping costs are calculated at checkout before payment. For non-EU destinations, local customs duties and taxes are the responsibility of the recipient.
Returns — You have 14 days from receipt to return the rug without providing any reason. Full refund within 14 days, including original shipping costs. Return shipping costs are at the customer's expense.
Sustainable packaging — each rug is wrapped in biodegradable kraft paper, protected by recycled cardboard, and sealed with recyclable and compostable kraft tape and linen twine.